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Rider Support
Before contacting Rider Support, have you checked out our service section? There you'll find info about your model, basic maintenance, and bike setup instructions.
SANTA CRUZ BICYCLES: HOLIDAY CLOSURE
Our office will be closed December 24th and 25th as well as December 31st and January 1st so our team can enjoy the holidays with their friends and families.
Additionally, we will be operating with reduced staffing from December 19th through January 5th. While we will work to address every inquiry as quickly as possible, please do expect a delayed reply during this time.
We sincerely apologize for any inconvenience and from our Santa Cruz family to yours, we wish you a very happy holiday season.