How to find your serial number

Use the images and instructions below to help you locate the serial number on the frame of your Santa Cruz bike. Please include the entire series of numbers and letters when registering your frame. Click Here to register your bike.

QR Codes

Many newer MY24+ bikes are shipping with a bike information card included. This attachment has a qr code that leads to the product page, and a qr code that allows you to register your bike with its serial number. 

The MY24 Stigmata, with the cardboard product information and registration card attached to its glovebox door. 

 

Locating Your Serial Number on Your non-ebike Frame

Your serial number is located near the bottom bracket, on the box your bike was shipped in, and may be located on the receipt provided by the retailer you purchased your bike from.

To find your serial number on the bike: 

  • Remove the rear wheel
  • Remove the lower shock bolt
  • Compress the swing arm until you get a clear view of the serial number
  • Remember to list all characters on the front triangle when registering your frame


The MY26 Blur

The MY26 Chameleon

The MY26 V10

Locating Your Serial Number on Your ebike Frame

On an ebike, your serial number is located at the bottom of the downtube and headtube junction, on the box your bike was shipped in, and may be located on the receipt provided by the retailer you purchased your bike from.

To find your serial number on the ebike: 

  • Look for the serial number sticker near the ebike's headtube and downtube junction
  • Remember to list all characters when registering your frame

 

Close-up of a bicycle handlebar with visible branding on a dark background

 

Older Frames

MY20 carbon frames ship with QR code stickers. You can use the serial number printed directly around the top of the QR code or you can scan it. Notice there are TWO QR code stickers - the one you need to use for frame registration is the one on the front triangle and NOT the one on the rear.

Serial numbers for carbon frames are located above the bottom bracket on the main triangle. 

For our aluminum frames, the serial number will be stamped under the bottom bracket or as seen below on MY20 aluminum frames.

MY20 aluminum frame.

Same applies for hard tails. 


Reserve Wheels

Close-up of a bicycle wheel with a red decal and a yellow label on a white background

Reserve Wheels serial numbers can be found on the removable stickers attached to the rim.