MY24 Heckler eMTB
MY24 Heckler eMTB
MY24 Heckler eMTB
MY24 Heckler eMTB
MY23 Heckler eMTB
MY23 Heckler eMTB
MY23 Heckler eMTB
MY23 Heckler eMTB

On and on and on and on...

Danny MacAskill just doesn't stop talking about riding ebikes. And when he's riding he goes and goes and goes. Which is partly why we've made the Heckler go further, higher and faster. The Heckler has a huge interchangeable battery (720Wh), which allows riders to access previously unreachable trails, unlock less-used trails and cramming more into less time. The 150mm rear travel (with 160mm travel fork up front) of VPP™ suspension has been tuned to tame big trails on big descents and provide glue-like traction on the climbs. The Heckler has both mixed or dual 29-inch wheel size options and a full range of frame sizes from small to XXL.

- Want something similar but 100% self-powered? Check out the Bronson
- Looking to hit some more aggressive rides? Check out the Bullit ebike
- Proud owner of a Heckler? Register your bike now
- Can't decide between wheel sizes? Learn more about 29 and MX/mixed-wheel bikes

Key Features:

Available in: Carbon C and CC
Wheel Size: MX and 29
Front Travel: 160mm
Rear Travel: 150mm
Battery Size: 720wh
Magnifying Glass Icon
MY 23 HECKLER C R MX GLOSS AVOCADO GREEN
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MY 23 HECKLER C R MX GLOSS AVOCADO GREEN

Kontaktiere Deinen Händler.

Gewicht: 48.79 lbs / 22.13 kg
 
Bitte beachte: Preis, Gewicht und genaue Ausstattung können sich ändern.

R MX

   

48.79 lbs / 22.13 kg

R 29

   

49.27 lbs / 22.35 kg

S MX

   

48.37 lbs / 21.94 kg

S 29

   

48.81 lbs / 22.14 kg

GX AXS MX

   

48.44 lbs / 21.97 kg

GX AXS 29

   

48.95 lbs / 22.21 kg

X01 AXS RSV MX

   

48.46 lbs / 21.98 kg

X01 AXS RSV 29

   

49.02 lbs / 22.24 kg

Material
Carbon C

Material
Carbon C

Material
Carbon C

Material
Carbon C

Material
Carbon C

Material
Carbon C

Material
Carbon CC

Material
Carbon CC

Dämpfer
RockShox Super Deluxe Select 210x55

Dämpfer
RockShox Super Deluxe Select 210x55

Dämpfer
RockShox Super Deluxe Select+ 210x55

Dämpfer
RockShox Super Deluxe Select+ 210x55

Dämpfer
RockShox Super Deluxe Select+ 210x55

Dämpfer
RockShox Super Deluxe Select+ 210x55

Dämpfer
RockShox Super Deluxe Ultimate 210x55

Dämpfer
RockShox Super Deluxe Ultimate 210x55

Gabel
RockShox Lyrik Base, 160mm

Gabel
RockShox Lyrik Base, 160mm

Gabel
FOX 36 Float Performance, 160mm

Gabel
FOX 36 Float Performance, 160mm

Gabel
FOX 36 Float Performance Elite, 160mm

Gabel
FOX 36 Float Performance Elite, 160mm

Gabel
FOX 36 Float Factory, 160mm

Gabel
FOX 36 Float Factory, 160mm

Schaltwerk
SRAM NX Eagle, 12spd

Schaltwerk
SRAM NX Eagle, 12spd

Schaltwerk
SRAM GX Eagle, 12spd

Schaltwerk
SRAM GX Eagle, 12spd

Schaltwerk
SRAM GX AXS Eagle, 12spd

Schaltwerk
SRAM GX AXS Eagle, 12spd

Schaltwerk
SRAM X01 Eagle AXS, 12spd

Schaltwerk
SRAM X01 Eagle AXS, 12spd

Schalthebel
SRAM NX

Schalthebel
SRAM NX

Schalthebel
SRAM GX Eagle Single Click, 12spd

Schalthebel
SRAM GX Eagle Single Click, 12spd

Schalthebel
GX AXS Controller

Schalthebel
GX AXS Controller

Schalthebel
GX AXS Controller

Schalthebel
GX AXS Controller

Kassette
SRAM PG1230, 12spd, 11-50t

Kassette
SRAM PG1230, 12spd, 11-50t

Kassette
SRAM XG1275 Eagle, 12spd, 10-50t

Kassette
SRAM XG1275 Eagle, 12spd, 10-50t

Kassette
SRAM XG1275 Eagle, 12spd, 10-50t

Kassette
SRAM XG1275 Eagle, 12spd, 10-50t

Kassette
SRAM XG1295 Eagle, 12spd, 10-50t

Kassette
SRAM XG1295 Eagle, 12spd, 10-50t

Kette
SRAM NX Eagle, 12spd

Kette
SRAM NX Eagle, 12spd

Kette
SRAM GX Eagle, 12spd

Kette
SRAM GX Eagle, 12spd

Kette
SRAM GX Eagle, 12spd

Kette
SRAM GX Eagle, 12spd

Kette
SRAM X01 Eagle, 12spd

Kette
SRAM X01 Eagle, 12spd

Kettenführung
E13 E-Spec+ AL

Kettenführung
E13 E-Spec+ AL

Kettenführung
E13 E-Spec+ AL

Kettenführung
E13 E-Spec+ AL

Kettenführung
E13 E-Spec+ AL

Kettenführung
E13 E-Spec+ AL

Kettenführung
E13 E-Spec+ AL

Kettenführung
E13 E-Spec+ AL

Steuersatzlager
Cane Creek 10 IS Integrated Headset

Steuersatzlager
Cane Creek 10 IS Integrated Headset

Steuersatzlager
Cane Creek 40 IS Integrated Headset

Steuersatzlager
Cane Creek 40 IS Integrated Headset

Steuersatzlager
Cane Creek 40 IS Integrated Headset

Steuersatzlager
Cane Creek 40 IS Integrated Headset

Steuersatzlager
Cane Creek 40 IS Integrated Headset

Steuersatzlager
Cane Creek 40 IS Integrated Headset

Hinterreifen
Maxxis Minion DHR II 27.5"x2.4"WT, 3C MaxxTerra, EXO+, TR

Hinterreifen
Maxxis Minion DHR II 29"x2.4"WT, 3C MaxxTerra, EXO+, TR

Hinterreifen
Maxxis Minion DHR II 27.5"x2.4"WT, 3C MaxxTerra, EXO+, TR

Hinterreifen
Maxxis Minion DHR II 29"x2.4"WT, 3C MaxxTerra, EXO+, TR

Hinterreifen
Maxxis Minion DHR II 27.5"x2.4"WT, 3C MaxxTerra, EXO+, TR

Hinterreifen
Maxxis Minion DHR II 29"x2.4"WT, 3C MaxxTerra, EXO+, TR

Hinterreifen
Maxxis Minion DHR II 27.5"x2.4"WT, 3C MaxxTerra, EXO+, TR

Hinterreifen
Maxxis Minion DHR II 29"x2.4"WT, 3C MaxxTerra, EXO+, TR

Vorderreifen
Maxxis Assegai 29"x2.5" 3C MaxxGrip, EXO+, TR

Vorderreifen
Maxxis Assegai 29"x2.5" 3C MaxxGrip, EXO+, TR

Vorderreifen
Maxxis Assegai 29"x2.5" 3C MaxxGrip, EXO+, TR

Vorderreifen
Maxxis Assegai 29"x2.5" 3C MaxxGrip, EXO+, TR

Vorderreifen
Maxxis Assegai 29"x2.5" 3C MaxxGrip, EXO+, TR

Vorderreifen
Maxxis Assegai 29"x2.5" 3C MaxxGrip, EXO+, TR

Vorderreifen
Maxxis Assegai 29"x2.5" 3C MaxxGrip, EXO+, TR

Vorderreifen
Maxxis Assegai 29"x2.5" 3C MaxxGrip, EXO+, TR

Dichtmilch
Reserve Tubeless Sealant

Dichtmilch
Reserve Tubeless Sealant

Dichtmilch
Reserve Tubeless Sealant

Dichtmilch
Reserve Tubeless Sealant

Dichtmilch
Reserve Tubeless Sealant

Dichtmilch
Reserve Tubeless Sealant

Dichtmilch
Reserve Tubeless Sealant

Dichtmilch
Reserve Tubeless Sealant

Vorderradnabe
SRAM MTH 716, 15x110, Torque Cap, 32h

Vorderradnabe
SRAM MTH 716, 15x110, Torque Cap, 32h

Vorderradnabe
DT Swiss 370, 15x110, 32h

Vorderradnabe
DT Swiss 370, 15x110, 32h

Vorderradnabe
i9 1/1, 15x110, 32h

Vorderradnabe
i9 1/1, 15x110, 32h

Vorderradnabe
i9 1/1, 15x110, 28h

Vorderradnabe
i9 1/1, 15x110, 28h

Vordere Felge
WTB ST i30 TCS 2.0 29"

Vordere Felge
WTB ST i30 TCS 2.0 29"

Vordere Felge
RaceFace ARC HD 30 29"

Vordere Felge
RaceFace ARC HD 30 29"

Vordere Felge
RaceFace ARC HD 30 29"

Vordere Felge
RaceFace ARC HD 30 29"

Vordere Felge
Reserve 30|HD 29", 28h

Vordere Felge
Reserve 30|HD 29", 28h

Hinterradnabe
SRAM MTH 746, 12x148, 32h

Hinterradnabe
SRAM MTH 746, 12x148, 32h

Hinterradnabe
DT Swiss 370, 12x148, XD, 32h

Hinterradnabe
DT Swiss 370, 12x148, XD, 32h

Hinterradnabe
i9 1/1, 12x148, XD, 32h

Hinterradnabe
i9 1/1, 12x148, XD, 32h

Hinterradnabe
i9 1/1, 12x148, XD, 32h

Hinterradnabe
i9 1/1, 12x148, XD, 32h

Hintere Felge
WTB ST i30 TCS 2.0 27.5"

Hintere Felge
WTB ST i30 TCS 2.0 29"

Hintere Felge
RaceFace ARC HD 30 27.5"

Hintere Felge
RaceFace ARC HD 30 29"

Hintere Felge
RaceFace ARC HD 30 27.5"

Hintere Felge
RaceFace ARC HD 30 29"

Hintere Felge
Reserve 31|DH 27.5", 32h

Hintere Felge
Reserve 31|DH 29", 32h

Vordere Bremsscheibe
Avid Centerline 200mm

Vordere Bremsscheibe
Avid Centerline 200mm

Vordere Bremsscheibe
Avid Centerline 200mm

Vordere Bremsscheibe
Avid Centerline 200mm

Vordere Bremsscheibe
Avid Centerline 200mm

Vordere Bremsscheibe
Avid Centerline 200mm

Vordere Bremsscheibe
SRAM HS2, 200mm

Vordere Bremsscheibe
SRAM HS2, 200mm

Hintere Bremsscheibe
Avid Centerline 200mm

Hintere Bremsscheibe
Avid Centerline 200mm

Hintere Bremsscheibe
Avid Centerline 200mm

Hintere Bremsscheibe
Avid Centerline 200mm

Hintere Bremsscheibe
Avid Centerline 200mm

Hintere Bremsscheibe
Avid Centerline 200mm

Hintere Bremsscheibe
SRAM HS2, 200mm

Hintere Bremsscheibe
SRAM HS2, 200mm

Bremsen
SRAM G2 RE

Bremsen
SRAM G2 RE

Bremsen
SRAM Code R

Bremsen
SRAM Code R

Bremsen
SRAM Code RS

Bremsen
SRAM Code RS

Bremsen
SRAM Code RSC

Bremsen
SRAM Code RSC

Kurbelgarnitur
Shimano EM600 Crank Arms 165mm

Kurbelgarnitur
Shimano EM600 Crank Arms 165mm

Kurbelgarnitur
Shimano EM600 Crank Arms 165mm

Kurbelgarnitur
Shimano EM600 Crank Arms 165mm

Kurbelgarnitur
Shimano EM600 Crank Arms 165mm

Kurbelgarnitur
Shimano EM600 Crank Arms 165mm

Kurbelgarnitur
Shimano EM900 HollowTech Crank Arms 165mm

Kurbelgarnitur
Shimano EM900 HollowTech Crank Arms 165mm

Lenker
e13 TRS Base, 800mm

Lenker
e13 TRS Base, 800mm

Lenker
Santa Cruz e35 Carbon Bar, 800mm

Lenker
Santa Cruz e35 Carbon Bar, 800mm

Lenker
Santa Cruz e35 Carbon Bar, 800mm

Lenker
Santa Cruz e35 Carbon Bar, 800mm

Lenker
Santa Cruz e35 Carbon Bar, 800mm

Lenker
Santa Cruz e35 Carbon Bar, 800mm

Vorbau
e.13 Base, 40mm

Vorbau
e.13 Base, 40mm

Vorbau
Burgtec Enduro MK3, 42mm

Vorbau
Burgtec Enduro MK3, 42mm

Vorbau
Burgtec Enduro MK3, 42mm

Vorbau
Burgtec Enduro MK3, 42mm

Vorbau
Burgtec Enduro MK3, 42mm

Vorbau
Burgtec Enduro MK3, 42mm

Sattel
WTB Silverado Medium CroMo

Sattel
WTB Silverado Medium CroMo

Sattel
WTB Silverado Medium CroMo

Sattel
WTB Silverado Medium CroMo

Sattel
WTB Silverado Medium CroMo

Sattel
WTB Silverado Medium CroMo

Sattel
WTB Silverado Medium Ti

Sattel
WTB Silverado Medium Ti

Sattelstütze
SDG Tellis Dropper, 31.6

Sattelstütze
SDG Tellis Dropper, 31.6

Sattelstütze
SDG Tellis Dropper, 31.6

Sattelstütze
SDG Tellis Dropper, 31.6

Sattelstütze
FOX Transfer Performance Elite Dropper, 31.6

Sattelstütze
FOX Transfer Performance Elite Dropper, 31.6

Sattelstütze
FOX Transfer Factory Dropper, 31.6

Sattelstütze
FOX Transfer Factory Dropper, 31.6

Griffe
Santa Cruz Bicycles House Grips

Griffe
Santa Cruz Bicycles House Grips

Griffe
Santa Cruz Bicycles House Grips

Griffe
Santa Cruz Bicycles House Grips

Griffe
Santa Cruz Bicycles House Grips

Griffe
Santa Cruz Bicycles House Grips

Griffe
Santa Cruz Bicycles House Grips

Griffe
Santa Cruz Bicycles House Grips

Akku
Darfon 720Wh Integrated Battery

Akku
Darfon 720Wh Integrated Battery

Akku
Darfon 720Wh Integrated Battery

Akku
Darfon 720Wh Integrated Battery

Akku
Darfon 720Wh Integrated Battery

Akku
Darfon 720Wh Integrated Battery

Akku
Darfon 720Wh Integrated Battery

Akku
Darfon 720Wh Integrated Battery

Motor
Shimano Drive Unit DU-EP800

Motor
Shimano Drive Unit DU-EP800

Motor
Shimano Drive Unit DU-EP800

Motor
Shimano Drive Unit DU-EP800

Motor
Shimano Drive Unit DU-EP800

Motor
Shimano Drive Unit DU-EP800

Motor
Shimano Drive Unit DU-EP800

Motor
Shimano Drive Unit DU-EP800

Federweg
160/150mm

Federweg
160/150mm

Federweg
160/150mm

Federweg
160/150mm

Federweg
160/150mm

Federweg
160/150mm

Federweg
160/150mm

Federweg
160/150mm

Laufrad-Größe
MX

Laufrad-Größe
29"

Laufrad-Größe
MX

Laufrad-Größe
29"

Laufrad-Größe
MX

Laufrad-Größe
29"

Laufrad-Größe
MX

Laufrad-Größe
29"

Heckler Frame Specifications

Suspension SystemVPP
Headset/HeadtubeIntegrated (IS41/52)
Seat Post31.6mm
Seat Clamp36.4mm
Shock Eye to Eye length210mm
Shock Stroke55mm
Fork Offset37mm (S), 44mm (M-XXL)
Fork Compatibility 160mm
Max Tire Size2.6"
Max Chainring Size36t
Water Bottle Mounts1
Shock Mounting Bushing Front30x8 (standard bushing)
Shock Mounting Bushing Rear30x8 (roller bearing)
Brake Mount 200mm, 1.5mm spacers are needed for 203mm rotors.
Derailleur HangerSRAM UDH

Suspension Setup

Take a look at detailed sag, high/low rebound, and high/low compression recommendations for shocks and forks in each build.

R

Rockshox Lyrik Base 160

Rider Weight (lbs)(kgs)Pressure (psi)Rebound (from closed)
100454511
120545510
14064659
16073759
18082858
20091957
2201001057
2401091156

Super Deluxe Select

Rider Weight (lbs)(kgs)Pressure (psi)Sag (%, mm on shock)Rebound (from closed)
1004512029-33%, 16-18mm7
1205414029-33%, 16-18mm7
1406416529-33%, 16-18mm6
1607318529-33%, 16-18mm6
1808220529-33%, 16-18mm5
2009123029-33%, 16-18mm5
22010025029-33%, 16-18mm4
24010927029-33%, 16-18mm4
26011829529-33%, 16-18mm4

S

Fox 36 Performance 160

Rider Weight (lbs)(kgs)Pressure (psi)Rebound (from closed)
120-13054-597113
130-14059-647612
140-15064-688111
150-16068-738510
160-17073-77909
170-18077-82958
180-19082-86997
190-20086-911046
200-21091-951095
210-22095-1001134
220-230100-1041153
230-240104-1091172
240-250109-1131201

Rockshox Super Deluxe Select Plus

Rider Weight (lbs)(kgs)Pressure (psi)Sag (%, mm on shock)Rebound (from closed)
1004512029-33%, 16-18mm7
1205414029-33%, 16-18mm7
1406416529-33%, 16-18mm6
1607318529-33%, 16-18mm6
1808220529-33%, 16-18mm5
2009123029-33%, 16-18mm5
22010025029-33%, 16-18mm4
24010927029-33%, 16-18mm4
26011829529-33%, 16-18mm4

GX AXS

Fox 36 Perf. Elite G2 160

Rider Weight (lbs)(kgs)Pressure (psi)Rebound: LSR,HSR (from closed)Compression: LSC,HSC (from closed)
120-13054-59719,810,5
130-14059-64768,710,5
140-15064-68817,610,5
150-16068-73857,610,5
160-17073-77906,510,5
170-18077-82956,510,5
180-19082-86995,410,5
190-20086-911044,310,5
200-21091-951094,310,5
210-22095-1001133,210,5
220-230100-1041152,110,5
230-240104-1091172,110,5
240-250109-1131201,010,5

Rockshox Superdeluxe Select Plus

Rider Weight (lbs)(kgs)Pressure (psi)Sag (%, mm on shock)Rebound (from closed)
1004512029-33%, 16-18mm7
1205414029-33%, 16-18mm7
1406416529-33%, 16-18mm6
1607318529-33%, 16-18mm6
1808220529-33%, 16-18mm5
2009123029-33%, 16-18mm5
22010025029-33%, 16-18mm4
24010927029-33%, 16-18mm4
26011829529-33%, 16-18mm4

X01 AXS RSV

Fox 36 Factory G2 160

Rider Weight (lbs)(kgs)Pressure (psi)Rebound: LSR,HSR (from closed)Compression: LSC,HSC (from closed)
120-13054-59719,810,5
130-14059-64768,710,5
140-15064-68817,610,5
150-16068-73857,610,5
160-17073-77906,510,5
170-18077-82956,510,5
180-19082-86995,410,5
190-20086-911044,310,5
200-21091-951094,310,5
210-22095-1001133,210,5
220-230100-1041152,110,5
230-240104-1091172,110,5
240-250109-1131201,010,5

Rockshox Super Deluxe Ultimate

Rider Weight (lbs)(kgs)Pressure (psi)Sag (%, mm on shock)Rebound (from closed)Compression L/H
1004512029-33%, 16-18mm7-1/-1
1205414029-33%, 16-18mm7-1/-1
1406416529-33%, 16-18mm6-1/-1
1607318529-33%, 16-18mm6-1/-1
1808220529-33%, 16-18mm5-1/-1
2009123029-33%, 16-18mm5-1/-1
22010025029-33%, 16-18mm4-1/-1
24010927029-33%, 16-18mm4-1/-1
26011829529-33%, 16-18mm4-1/-1

Geometry

All units are in millimeters or degrees.

SMLXLXXL
Reach | hi/lo430/427455/452475/472495/492520/517
Stack | hi/lo607.3/609615.8/618629.4/632647.5/650665.6/668
Lenkwinkel | hi/lo64.8°/64.5°64.8°/64.5°64.8°/64.5°64.8°/64.5°64.8°/64.5°
Sitzrohrlänge 390/390405/405430/430460/460500/500
Front Center | hi/lo760.6/761780.9/781807.3/807835.8/736869.4/869
Tretlagerhöhe | hi/lo346/342346/342346/342346/342346/342
BB Drop (front) | hi/lo1230/2630/2630/2630/26
BB Drop (rear) | hi/lo88/128/128/128/12
Radstand | hi/lo1205.6/12071225.9/12271252.3/12531280.8/12821314.4/1315
Hinterbau-Länge | hi/lo445/446445/446445/446445/446445/446
Steuerrohrlänge 130/130100/100115/115135/135155/155
Oberrohrlänge | hi/lo571.4/572599/600623.6/625644.6/646673.5/675
Sitzwinkel | hi/lo76.9°/76.7°76.8°/76.6°76.7°/76.4°77°/76.7°77°/76.8°
Überstandshöhe | hi/lo720/716745/741743/740741/737741/738
Heckler 9 Frame Render

Frame Sizing

If you're on the cusp between the recommended height range of two sizes, the absolute best thing is to try to ride them both. At a minimum, check the stack/reach measurements on your current bike and compare it to the new model you are looking at to get an idea of a fit you are already comfortable with. If riding the bike is not an option, consider the following.

Please note, the Small frame comes with 27.5" wheels only.

The Heckler MX is available in sizes medium - extra extra large (M-XXL).

The Heckler 29 is available in sizes medium - extra extra large (M-XXL).

Personal Preference

A larger size frame will be more stable, and will give you more room to move without upsetting the weight-balance of the bike. The larger size will put the front wheel further in front of you, which gives the feeling of security and conversely, it will require more significant body movements when you WANT to shift the weight-bias of the bike. Think hard about your riding style and how active/intuitive you want it to be vs stable and speedy. You'll need to work a bit harder to muscle the larger bike around.

Body Dimension

Not all bodies at a given height are the same. If you have longer legs and a shorter torso than the average person your height, that may push you towards the smaller of the recommended sizes. If you're all torso and arms, most likely you'll want to size up.

Heckler 9 size chart
Heckler 9 Size Chart

FAQ's

What size tire will fit?

Heckler 9 is optimized for 2.4" tire (29 or 27.5 depending on your bike), but can run up to a 2.6. Keep in mind though, tire changes will affect BB height, geometry, and maximum assist speed calculations.

Can I convert my MX to a 29 or vice-versa?

The two wheel sizes use completely different swing arms and lower links, and we don't sell those separately from the bike.

Where can I find additional technical information about my Heckler?

Check out the ebike tech page, Shimano STEPS, and the bike archive for more information. Also check the Shimano and battery manuals that came with your bike.

What's the battery range?

The battery capacity is 720 Watt Hours. Many factors determine range; weight, location, gradient, mode your riding in, ambient temperature, etc.. We suggest using the range function on the display unit for the best estimate.

What is the battery capacity?

720Wh

Can I ride without the battery?

No - the cover is attached to the battery so if you take the battery out you'll have a gaping hole in your downtube.

Is Heckler compatible with any other batteries?

Nope, this 720Wh battery is specific to Heckler 9.

Does the Hecker have an ebike fork?

Yes - all forks we spec on the Heckler are ebike compatible.

Do I need any special tools to work on my Heckler on the trail?

This bike uses Shimano STEPS for the drive unit so no special tools are needed. You may want to add a Di2 tool and 4mm for battery removal to your toolkit though.

What is the recommended fork?

Our geometry is designed for a 160mm fork with a 44mm or 42mm offset, except size Small which uses a 37mm 27.5 fork. You can run a longer fork, but it does affect the geometry, since the bike was optimized for the fork we specified. Save the dual crown fork for your V10, Heckler isn't compatible.

What's the difference between two displays?

E7000 has a black and white screen and is slightly smaller than the EM800. The EM800 display is larger, has a color screen, backlight brightness adjustments and a power assist indicator (graph)

Can I mount a chainguide to my bike?

Yes, but only the E13 LG1+ 34t Shimano STEPS one we spec.

Is the system waterproof?

The Shimano STEPS System is water resistant and our frame is designed to drain water. However we don't recommend power washing any of our bikes.

What happens if the system loses power?

The bike can still be pedaled without the battery/motor active. If the loss of power wasn't due to fully draining the battery, contact customer service.

Can I connect a light or other accessory to my bike's battery?

Yes, Shimano supplies two ports on the drive unit to support Shimano or Shimano approved accessories. Please refer to the Shimano manual that came with your bike to set up your accessories.

Can I update the firmware myself?

Yes, detailed firmware update instructions are located on the Shimano STEPS app or software.

How do I connect my device to Steps via Bluetooth?

Detailed Bluetooth connection instructions are located in the Shimano manual included with your bike, or on the Shimano STEPS app.

Can I fly with my ebike?

Current TSA regulations can be found here.

Where is my ebike's serial number located?

The serial number on our emtb's is located on the frame, behind the lower link above the motor. Feel free to reach out to Rider Support With any questions

Can I run a longer stroke shock on my bike?

No, using a longer stroke shock could damage the frame.

Exploded Diagrams

Upper Shock Bolt and Lower Link Hardware

Heckler 9 Exploded Diagram 1
Heckler 9 Exploded Diagram 1

Motor Hardware

Heckler 9 Exploded Diagram 3
Heckler 9 Exploded Diagram 3

Battery Cover and Latch

Heckler 9 Exploded Diagram 4
Heckler 9 Exploded Diagram 4

Battery

Heckler 9 Exploded Diagram 5
Heckler 9 Exploded Diagram 5

Seat Collar and Rear Fender

Heckler 9 Exploded Diagram 6
Heckler 9 Exploded Diagram 6

27.5" Rear Triangle, Rear Axle, Deraillaur Hanger, and Chainstay Protector

Heckler 9 Exploded Diagram 7
Heckler 9 Exploded Diagram 7

29" Rear Triangle, Rear Axle, Deraillaur Hanger, and Chainstay Protector

Heckler 9 Exploded Diagram 8
Heckler 9 Exploded Diagram 8

Downtube Protector

Heckler 9 Exploded Diagram 10
Heckler 9 Exploded Diagram 10

Battery Latch Hardware

27.5" Lower Link

Heckler 9 Exploded Diagram Lower Link
Heckler 9 Exploded Diagram Lower Link

29" Lower Link

Heckler 9 Exploded Diagram Lower Link
Heckler 9 Exploded Diagram Lower Link

Upper Link

Heckler 9 Exploded Diagram Upper Link
Heckler 9 Exploded Diagram Upper Link