Santa Cruz Bicycles will repair or replace at its option any frame it determines to be defective. The warranty will be in effect for five years from the date of sale and applies to the original owner. This warranty does not cover custom finishes.
Santa Cruz Bicycles pivot bearings are warranted for life to the original owner of the bike. The return process is simple: send your used bearings back to Santa Cruz Bicycles in an envelope marked "Warranty Bearing Replacement", and be sure to include your return address. We'll turn your package around within 48 hours, and cover the shipping back to you. That's it!
Santa Cruz Bicycles will make replacement frame parts available to the original owner at a minimal charge in the event of a crash or other non-warranty situation for the life of the bike.